SHIPPING POLICY

Delivery Schedule:

  • Fresh produce is shipped weekly.
  • Grocery items are shipped monthly.
  • Smart Food Gardens are shipped within 7 to 10 business
    days.

Delivery Area:

We offer international shipping. Please check our website to confirm if delivery is available to your specific location.

Shipping Costs:

Shipping costs are calculated based on the delivery address and will be displayed at checkout.

Return Eligibility:

Due to the perishable nature of our fresh produce and grocery items, returns are generally not accepted. Similarly, returns for Smart Gardens are not accepted once they have been used.

Damaged or Incorrect Items:

If you receive a damaged or incorrect item, please contact us within 24 hours of delivery. We will evaluate the issue and, where applicable, provide a replacement. Refunds are considered on a case-by-case basis, primarily issued when a replacement cannot be provided.

Cancellations:

Orders cannot be canceled once placed due to the preparation and scheduling involved.

Contact Us:

For any questions, please contact us at info@plantreats.com